Legal

zusott refund policy

Last updated: 6 September 2026

This zusott refund policy says when we refund a subscription bought on this site. Please write to us first. A chargeback without a message can get the account banned.

Eligible zusott refunds

You may request a refund within 48 hours of first activation if the service cannot be made to work on a supported device after you have followed the setup email and replied to our troubleshooting steps.

Unused renewals billed by mistake can be refunded if you write to us within seven days of the charge and the new term has not been used.

Not eligible

• Change of mind after extensive viewing
• Problems caused by a slow or unstable internet connection
• Unsupported or jailbroken devices
• Accounts that were shared, resold, or already refunded once
• Promotional or complimentary access

How to request a refund

Email support@zusotts.com from the address on the order with the subject “Refund request”, your order reference, and a short description of the issue. We aim to reply within two business days.

How refunds are paid

Approved refunds return to the original payment method. Processing times depend on your bank or payment provider and can take several business days after we issue the credit.

A shorter walkthrough is in zusott refund policy explained.